Q: Are you professional at your products?
A: RongDi has over 10-year experience on service end-user and knows well about characters and usage of material, professional suggestion about products can be offered when you needed.
Q:Can you provide customized products?
A:Yes,we have professional R&D department,if you have any special needs on produces,just contact us for best cooperation.
Q: How long is your delivery time?
A:Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q:Do you produce the samples? How long it takes?
A:Yes we do .Samples can be provided. The regular item in stock can be shipped within 3-5 days,your customized product maybe takes 15-25 days.
Q: Package information？
A:For inner box and master carton are made as per international standards, and we can make special designed for you if need. And if necessary, will be packed in pallet to avoid any damage.
Q: How to pay?
A:TT and L/C are acceptable and TT will be more appreciated.30% deposit before producing, 70% balance before loading by TT.
Q:How about your company supply ability?
A:6,000,000 pieces for one Month.
Q:Can you produce the small orders？
A:Yes ,we do .if your order is smaller than our MOQ,we can arrange the special production for you.
Q: Are you trading company or manufacturer?
A:we are manufacturer.
Q: What about your sales service?
A:7*24 hours on line,professional foreign trade department will give you the fast response.
Q:How can you guarantee the produce’s quality？
A:With a very strict quality control system,with nearly 10 years export experience,we got 0 complaint from customer,the customers satisfaction are always our aim.
Q: I have an idea for a new product, but don't know if it can be manufactured. Can you help?
A: Sure, you can send us the relative information, we will reply you within 2 days.
Q:How to buy your ideal products?
A: You can provide us your drawing, and we will produce as your drawing. Or we can design as your requirements if you do not have a clear plan.
Q: Is that possible to be your agent or distributor?
A: Yes ,of course,we are glad to work with you to develop the market. Feel free to contact us for more information.
Q: Do you have a catalogue? Can you send me the catalogue to have a check of all your products?
A:Yes , We have product catalogue.Please contact us on line or send an Email for the catalogue.
Q: How much does it cost to ship to my country?
A: It depends on seasons. Fee is different in different in different seasons. You can consult us at all times.
Q:Why with you ?
A:refrigeration spare parts supplier to meet all your demands and service.